Check the status of your VA home loan COE

Check the status of your request for a VA home loan Certificate of Eligibility (COE).

What you can do when you sign in

• Check where your COE request is in our review process
• Review letters we’ve sent you about your COE request
• Upload additional documents to support your COE request
• Download your COE if we approve your request

When to expect a decision on your request

Our goal for contacting home loan COE applicants is an average of 5 business days.

Note: Please don’t request another COE while we’re reviewing your current request, even if it takes longer than 5 business days. Submitting a new request won’t affect our decision or make the process go any faster.

How to contact us

If you have questions, you can call us at 877-827-3702 (TTY: 711) to talk to a VA home loan representative. We’re here Monday through Friday, 8:00 a.m. to 6:00 p.m. ET.

You can also contact your regional loan center directly.